Based in Phoenix, Arizona, RedCloud is one of the leading contact-center solution providers with exceptional predictive dialing system. With significant number of years in this industry, they have designed a call center predictive dialer that can reduce labor waste by up to 72%.
Nowadays, the most effective way to promote any business is through telemarketing efforts since it can reach out to millions of telephone users worldwide. Although, establishing a call center facility and maintaining a team of agents (sales representatives) is not economical by any means. Nevertheless, if a business considers getting an economical and effective predictive dialer solution, it could be a worthwhile decision.
Predictive dialer is a software application that makes use of a computer system to assist the agents dial a predefined list of telephone numbers in such a manner that it will predict the chance of the call being answered by a person always. Although, it is a tad expensive, which involves a huge single time cost, it can eventually help save on significant operating costs as it has the capability to increase the efficiency of the agents.
For a company thinking of deploying a call center to take their business to a new high, they must consider approaching a contact-center solution provider who can deliver tailored hosted predictive dialing solution. Once the business deploys a web-based / hosted predictive dialing solution, the only things they will be requiring to manage their call center are few desktop computers, simple broadband connection, and a few sales representatives. Furthermore, with such a web-based predictive dialing system, the business can easily cut down the cost of deploying a dedicated server and its maintenance staff. This is because the hosted predictive dialers are usually located on the contact-center solution provider’s data center, which is managed 24×7 all-round the year by professionals.
If you are considering of getting such hosted predictive dialing solution for your business, then RedCloud is the right place. Based in Phoenix, Arizona, RedCloud is one of the leading contact-center solution providers with exceptional predictive dialing system. With significant number of years in this industry, they have designed a call center predictive dialer that can reduce labor waste by up to 72%.