redcloud CIR Cloud IVR Services
redcloud CIR Cloud IVR Services
redcloud CIR Cloud IVR Services

CIR Cloud IVR Services

Ideal for a Community Information and Referral Service


Key Features:

  • Admin phone service, not just call center technology
  • Monthly fee based on call minutes vs. per seat fee
  • Roll over minutes
  • Built in Softphone with call center management software
  • Ability to change call routing and/ or messaging without going through a third party.
  • Advanced Integrated Voice Response (IVR) Capabilities
  • English and Spanish database lookup by caller entered zip code and text to speech or recording output to callers
  • Ability to text message information to cell phones
  • Spanish version uses simple process using Google translation of the English versions
  • Play recorded messages in English or Spanish
  • Transfer calls to other agencies without being billed



redCloud CIR Cloud IVR Services

To learn how Red Cloud can help your CIR, contact us today at
844-230-1000 ext 63.

What Customers Are Saying About Red Cloud’s IVR Service designed for CIR

May 10, 2016

Mark Lewis
Mark Lewis, CIRS
Director for 2-1-1 Arizona Services
Community Information & Referral

We went with Red Cloud because the system was designed specifically for CIR organizations. As an added bonus the cost of the service was less than the competition.

Since July 1, 2015 we have:

  • Transferred 29,487 callers to other agencies without being billed
  • Had 53,313 good Arizona zip codes entered into our database lookup system
  • Sent 25,457 text messages to call caller phones



Call Today 844-230-1000,
or send us a message.
*Name: *Email *Company Name: *Phone: *Message:




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